The global trade environment has changed considerably in the last decade. The Covid-19 pandemic crisis has further enforced new norms in almost every sector. As an importer, you are expected to know about international trade and everything about customs clearance. Your eventual goal should be your core operations, and it makes sense to hire a customs broker to handle the importing process. All customs brokers in Canada are licensed by The Canada Border Services Agency, but every service is different. From Clearit car import to other options, there are numerous choices. In this post, we are sharing tips to find the right customs broker.

Ask the right questions

A customs broker may refer to an individual or a company (or partnership). It is best to work with a company with an extended team and years of experience in the industry.

You can check with the Canadian Society of Customs Brokers (CSCB) for more information, but in general, you can ask questions like –

  1. How long have you been offering customs brokerage services?
  2. How frequently do you deal with businesses in our industry?
  3. Do you have ready compliance plans for minimizing AMPS?
  4. Who will work for our company? Do you assign an account manager?
  5. Are you a member of the Canadian Society of Customs Brokers?

Check online reviews

When it comes to comparing your choices, always check online reviews of a customs broker. A skilled brokerage service that has been working with importers for years will have credibility and market standing. Although some customs brokers have confidentiality agreements because of which they cannot share client details, you can still ask for references.

Find more about service profile

Check what a customs broker can do for your business, as their role extends beyond just compliance and customs clearance. While they will handle shipping and other related tasks, they should be able to advise on changing trade agreements and emerging markets. Many brokers double up as customs consultants, and that’s always an advantage for new businesses and importers who need assistance with expanding their network.

Final word

Let’s not forget that custom brokers and their teams regularly work with CBP agents and customs authorities, and they have considerably strong working relationships. As a client, you can benefit from this exposure. Make sure that the customs broker you choose can deal with all kinds of shipments, and they should be accessible at all times.